Requests

How to Download Diagnostic Imaging
1. Go to your client's profile. Enter their name in the search bar at the top of the screen and click the entry.  2. Find your request in the Reques...
Thu, May 14, 2020 at 12:56 PM
How to Re-Assign a Request
You can now transfer Medchart requests to your colleagues! Whether you are going away on vacation or simply handing over a client's file to a coworker, ...
Thu, May 14, 2020 at 12:56 PM
How to Mark a Submitted Request as Urgent
1. Go to your client's profile. You can navigate to your client's page by entering their name in the Search bar at the top of the screen.  2. ...
Thu, May 14, 2020 at 12:57 PM
How to Share Records
If you need to share records with a person outside of your organization, you can now do this securely through Medchart. We have developed a process through ...
Thu, May 14, 2020 at 12:57 PM
How to Manage Shared Records
1. Go to your client's profile. You can navigate to your client's page by entering their name in the Search bar at the top of the screen.  2. ...
Thu, May 14, 2020 at 12:57 PM
How to Request Records Using a Client's Billing History
With Medchart, not only can you request your clients' billing history (ex. OHIP and MSP) and receive a CVS in addition to the original record - you can ...
Thu, May 14, 2020 at 12:58 PM
How to Add a Substitute Decision Maker (SDM) to a Client's Profile
1. Go to your client's profile. Enter their name in the search bar at the top of the screen and click the entry. 2. Scroll down to SDM Information...
Thu, May 14, 2020 at 12:58 PM
OHIP Standard Request Timeline
This article will discuss the standard timeline and follow up procedure when requesting for clinical notes and records (CNR) from the Ministry of Health and...
Wed, Dec 11, 2019 at 4:48 PM
New OHIP Electronic Process
The Ministry of Health and Long-Term Care has created a new electronic process for requesting an OHIP Personal Claims History (PCH) or decoded billing summa...
Tue, Nov 3, 2020 at 10:48 AM