At Medchart, we pride ourselves in being able to re-use the same consent and authorization that you upload, for all your requests for the same client. This will save you time in the long run and make for a quick and seamless requesting experience.  

In order to do this, each consent signed must be in-line with our guidelines to be approved. If your client is signing via e-signature in the Medchart portal, you will get a perfect consent form every time.

If your client is signing a physical form that you will scan and upload to Medchart, you may run into some issues if your form does not meet our guidelines.

‍If your consent keeps getting rejected, please refer to our guide below to help you perfect your consent form and rectify any issues you are experiencing.